Rental car companies located near jax

Best Value. Pros: This was my absolute best rental car experience, ever! Easy pickup and drop off and an outstanding value.

Jacksonville favorites

Cons: We should have been told to call for the shuttle upon arrival at the airport. Had to ask a friendly skycap. Cons: Car was smaller than booked; had only 4 seats and tiny trunk I booked a car for 5 passengers and 3 bags. Quick, painless.


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Cons: Picked up car at night. It was dark and I didn't know how to get out of parking area. No one advised me on route to take. When I got in the car the radio was on super rap music, volume real loud. At first it startled me because I was not familiar with car and how to turn off music. While driving on highway car would jerk from side to side. Told girl at return about it and don't think she even made a note. Customer Service Poor.

Cons: They charged me a smoking fine and we didn't smoke at all in the car. We'd had it on an island and the return person stated the sand in the console was ashes and the car smelled like smoke. We explained that our luggage was in the car and has that odor, but he ignored and we were late for our flight. Followup has been horrible with no response from the company. Pros: The line to pick-up a car was extremely long with only one representative. When we finally got the car and went to start it, the service engine light went on. Agent on duty outside said it was probably ok to drive which I would not.

Transferred cars two more times and not enough room to continue. Cons: Effort could have been made to locate a car that would accommodate our needs as booked and pre-paid. Any caring for the customer's business would have been appreciated. Was told any adjustment had to be done after rental and upon return none was done. Best deal anyone could get on a very comfortable N.

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Pros: Price was outstanding Car was clean and comfortable for 5 people Easy pick up in Charleston and drop off in Jacksonville No hard sell on getting extras at pick up total surprise since they often pressure you to get insurance , erc. Pros: Quick and easy drop off. Cons: Felt like I was being tricked into purchasing add-ons at pick up.

Was told that I "should really purchase more insurance" after I already purchased car rental insurance via Allianz through Kayak.

Pros: Did not honor reservation - 1. We went to Hertz instead.

Pros: Every aspect of my experience was as advertised, contracted and expected. Good price, In the terminal. Pros: It was very convenient. Purchased no extras or insurance other than second driver option. Easy fast cheap. Pros: It was easy to find and get to, fast to get the car, and easy to leave thr airport.

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Cons: The car had scratches abd dents all over it already. I took anvideo before we left incase they try to blame me for then exsiting dmg. Cons: At Jax airport rental counter, shared with Budget rac. No one at the rental counter.

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The Budget agents said the Payless agent would be right back. I waited for 30 minutes. During this time, the Budget agents were chatting with each other and were very abrupt when I questioned the whereabouts ot the Payless agent. Finally, one of the Budget agents walked the 5feet to the Payless side and started my contract.

I asked why they didn't wait on me before then. Got a blank stare in reply.


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  6. Told Noel the agt. She replied that. I told her no I was not happy, and this was a one way rental not a local rental. Overall I was treated horribly. Pros: Rate was low and booking was easily made. That was the only good part about the rental experience. Cons: Cannot use company card to pay for rental and no information was given as to how big of a deposit they needed up front. Created a huge hassle at time of pick-up and ended up not even using the rental car due to difficulties in working out a payment solution.

    No one at the counter - never rented the car. Cons: There was no one at the rental counter when we arrived. This was at 1pm, during business hours.

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    No sign on the desk saying "out to lunch" or "be right back". Cons: Jacksonville airport locatin,slow service,car was not there after 2 hr waiting in line for never use this car rental company. Get get what you pay for at Payless. Cons: The poor woman behind the counter was alone and trying to help 15 groups get their cars for a very busy weekend in Jacksonville. After waiting an hour and only 3 customers getting through the long line ahead of us we went with a different rental company.

    Cons: They did not have the vehicle I requested nor did they have anything similar and when I asked about it this was the reply "why do you think we are called Payless". They vehicle we did get was dirty and had stains all over the seats and when I tried to have the vehicle replaced they told me that was the only car they had available but still charged me the same rate.

    I will never use them again. Pros: Car was nice, clean. Price was great.